Skip to main content

What to do if you miss a payroll

Handling Missed or Incorrect Payrolls

Updated over a month ago

Missed Payroll

If you miss a payroll:

  1. In your employer dashboard, go to Contributions → Payrolls.

  2. Navigate to the missed pay period.

  3. Click Run Payroll to process contributions for that period.

  4. Follow the steps for a normal payroll contribution.

Payroll Error

If you need to correct a payroll error:

  1. In your employer dashboard, click Process One-Time.

  2. Enter the date of the pay period that was missed or incorrect.

  3. In the Reason field, enter Reconciled Contributions.

Did this answer your question?